Answers on your questions
How to order?
Choosing the interested part for you and press buy, it will be shifted to the cart.
Open your cart and press make order, fill necessary data, name, family, company’s name, destination address for delivery, name of delivery agent like: Nova Poshta, Intime, Ukrposhta, …e.t.c, region, city, index, telephone number and e-mail address.
After the correct ordering process, our manager contacts you for confirmation and the payment details will be sent to your e-mail address.
How to pay?
After you receive the payment details, you may choose the way of payment.
Note: in case on non-receiving the payment during a period of two working days, the order will be canceled automatically.
The delivery’s carrier depends on your choice during the ordering process, the cost of delivery differ from carrier to another, and depends on good’s dimensions and weight, and shall be paid usually upon receiving.
Also you can get the good / part required take-away in our head office in Kharkiv city, which located at Kharkiv city, Valentinovskastreet, 21 Bldg. service center Smart Home.
How to earn a discount ?
We always think about mutual benefits for our clients and us, therefore we are ready to apply a permanent discount up to 5% from services cost. You get this discount automatically after the second repair, and showing the receipt of the first one.
How to pay by money transaction ?
We have a good and comfort payment way, if you have not a cash money you can pay the required amount to our privat bank account via privat24 application, or by using your master/visa card through our POS.
Main condition of the guaranteed repair is to submit the “repair receipt” given by us for your device.
Our engineers implement a guaranteed repair according to the guarantee terms and conditions.
According to the guarantee terms, devices which were opened after our service, or availability of physical damages, or liquid marks will not be accepted, also devices which was incorrectly exploited.